In booking with Chillout Worldworldwide LTD you are agreeing to our Terms & Conditions

Deposits are NON refundable or transferable unless your retreat is postponed or cancelled due to the Covid 19 restrictions).

If you cancel 5 weeks or less before the retreat date starts you are not eligible for a refund or transfer of any monies.(unless your retreat is postponed or cancelled due to the Covid 19 restrictions)

If you cancel 6 - 8 weeks before the retreat starts you will be refunded 0% of the retreat price but bookings are transferable if your space can be filled with another guest.(unless your retreat is postponed or cancelled due to the Covid 19 restrictions)

Your booking is secured only when deposit or full payment have been received.  All places/rooms are allocated on a first come first served basis.

We will look after you as best we can, however, we are not liable for any accident or injury occurred during the duration of your stay. In booking with us you hereby agree to hold harmless from any and all the liability Chilloutretreats, it's staff in their professional capacity and personally, for any loss of possessions, personal injury or illness resulting from or in any way connected with his/her participation on the retreat.  


****It is therefore essential that you take out travel insurance as soon as you book your retreat in the UK and abroad, which will cover you for any illness, emergencies, delays or cancellations to your booking.



In line with the government guidelines for reopening studios in England, we have implemented the following measures to keep you secure, safe & sanitised whilst on retreat with us.


•Reduced retreat & class sizes to allow social distances of 2 meters.

•Temperatures will be taken upon arrival and then daily with an infra red thermometer.

•Hand sanitiser will be provided and is to to be used by everyone on entering communal spaces and studios.

•Floor markings will be used to maintain a 2-metre social distance between guests.

•Students will need to bring their own mats, equipment, blocks, staps and blankets to every class/retreat.

•Enhanced cleaning and hand sanitizer will be provided throughout EVERY venue.

•The creation of a queue and walk-through system for people to enter and pass through the venue with minimum social contact will be made.

•Adequate ventilation will be ensured before, during and after each class.

•Students are encouraged to arrive clean, free from any covid 19 symptoms and anyone with suspected symptoms will be asked to leave with immediate effect.

•All spaces will be cleaned and disinfected between classes, dining areas and communal spaces and will follow a regular schedule.


Our local authority requires us to obtain copies of passports and other basic travel information for anyone travelling from/to abroad within six months either side of their stay. We insist that anyone travelling to the UK from the countries and locations mentioned on the UK government website DO NOT book a retreat with us or travel to our accommodations, until the all clear is provided. For further information please refer to the governments website.

If you have booked a retreat with us and have been affected by the government restrictions, we advise you to contact your travel insurance company as soon as possible and advise us immediately if you will not be able to attend the retreat. Our full cancellation terms will apply and Chillout Worldwide Limited will not be liable for any cancellations. Travel and health insurance must be taken out prior to booking a retreat with us to cover you in the event of cancellation.


Retreat cancellations

With regret we cannot refund or transfer retreat dates in the event of personal illness or injury or of a natural disaster or weather fluctuations. In the event of a natural disaster our first response will be to re-schedule to a different date.  Should we have to cancel the retreat for unforeseen circumstances or if minimum numbers have not been reached, then all money received from you will be refunded. This does NOT include refunds on flights, insurance, transfers or any other related costs incurred.


Retreat changes

Chilloutretreats reserves the right to change the timetable on any retreat at any given time.


If, for any reason a treatment has to be changed during your stay owing to staff illness, you will be offered an alternative treatment of the same value or full refund will be given.


Breakages and Damage

Any breakages or damage to any buildings, fixtures, fittings or equiptment belonging to chilloutretreats on any premises will be charged to the client with immediate effect.





I HEREBY ASSUME ALL OF THE RISKS OF PARTICIPATING IN ANY/ALL ACTIVITIES ASSOCIATED WITH THIS EVENT, including by way of example and not limitation, any risks that may arise from negligence or carelessness on the part of the persons or entities being released, from dangerous or defective equipment or property owned, maintained, or controlled by them, or because of their possible liability without fault.

I certify that I am physically fit, have sufficiently prepared or trained for participation in this activity, and have not been advised to not participate by a qualified medical professional. I certify that there are no health-related reasons or problems which preclude my participation in this activity.

I acknowledge that this Accident Waiver and Release of Liability Form will be used by the retreat organisers, and organizers of the activity in which I may participate, and that it will govern my actions and responsibilities at said activity.

In consideration of my application and permitting me to participate in this activity, I hereby take action for myself, my executors, administrators, heirs, next of kin, successors, and assigns as follows:

(A) I WAIVE, RELEASE, AND DISCHARGE from any and all liability, including but not limited to, liability arising from the negligence or fault of the entities or persons released, for my death, disability, personal injury, property damage, property theft, or actions of any kind which may hereafter occur to me including my traveling to and from this activity, THE FOLLOWING ENTITIES OR PERSONS: CHILLOUT WORLDWIDE LTD and/or their directors, officers, employees, volunteers, representatives, and agents, and the activity holders, sponsors, and volunteers;

(B) INDEMNIFY, HOLD HARMLESS, AND PROMISE NOT TO SUE the entities or persons mentioned in this paragraph from any and all liabilities or claims made as a result of participation in this activity, whether caused by the negligence of release or otherwise.

I acknowledge that CHILLOUT WORLDWIDE LTD and their directors, officers, volunteers, representatives, and agents are NOT responsible for the errors, omissions, acts, or failures to act of any party or entity conducting a specific activity on their behalf.

I acknowledge that this activity may involve a test of a person's physical and mental limits and carries with it the potential for death, serious injury, and property loss. The risks include, but are not limited to, those caused by terrain, facilities, temperature, weather, condition of participants, equipment, lack of hydration, and actions of other people including, but not limited to, participants, volunteers, monitors, and/or producers of the activity. These risks are not only inherent to participants, but are also present for volunteers.

I hereby consent to receive medical treatment which may be deemed advisable in the event of injury, accident, and/or illness during this activity.

I understand while participating in this activity, I may be photographed. I agree to allow my photo, video, or film likeness to be used for any legitimate purpose by the activity holders, organisers, and assigns.

The Accident Waiver and Release of Liability Form shall be construed broadly to provide a release and waiver to the maximum extent permissible under applicable law.