cHILL OUT

Cancellation Policy - Terms and conditions

If you cancel one month before the retreat you will be refunded 0% of the retreat price.*

If you cancel 6 weeks before the retreat you will be refunded 25% of the retreat price.

If you cancel 8 weeks or more before the retreat you will be refunded 50% of the retreat price.

(Please also note that all cancellations incur a £20 admin fee per booking that will be deducted from your refund where applicable).

We will look after you as best we can, however, we are not liable for any accident or injury occurred during the duration of your stay. In booking with us you hereby agree to hold harmless from any and all the liability Chilloutretreats, it's staff in their proffessional capacity and personally, for any injury or illness resulting from or in any way connected with his/her participation on the retreat. It is therefore essential that you take out travel insurance as soon as you book your retreat in the UK and abroad, which will cover you for any illness, emergencies, delays and cancellations to your booking.

Retreat cancellations
With regret we cannot refund in the event of personal illness or injury or of a natural disaster. In the event of a natural disaster our first response will be to re-schedule to a different date.

Should we have to cancel the retreat for unforeseen circumstances or if minimum numbers have not been reached, then all money received from you will be refunded. This does NOT include refunds on flights, insurance, transfers or any other related costs incurred.

Retreat changes
Chilloutretreats reserves the right to change the timetable on any retreat at any given time.

If, for any reason a treatment has to be changed during your stay owing to staff illness, you will be offered an alternative treatment of the same value.

Breakages and Damage
Any breakages or damage to any buildings, fixtures, fittings or equiptment belonging to chilloutretreats on any premises will be charged to the client with immediate effect.